Overview

Data-Driven Strategies to Minimize NPAs & Recover Revenue

Recovering overdue payments while preserving customer trust is a critical challenge for modern financial institutions. CAS’s Collection & Recovery platform helps organizations automate collection workflows, manage legal and recovery processes efficiently, and improve decision-making through centralized visibility and real-time tracking.

Data-Driven Insights

50%

Our solution makes collections up to 50% faster, accelerating cash flow and improving financial efficiency.

30%

Achieve up to 30% higher recovery rates with smarter, more effective collection strategies.

70%

We cut up to 70% of manual effort, freeing up valuable resources to focus on growth and innovation.

20%

Enjoy up to 20% fewer customer complaints, enhancing satisfaction by streamlining processes and reducing friction.

What we offer

Recover Payments Faster, With Less Effort And More Precision

Improve debt recovery performance with automated workflows that ensure timely follow-ups and minimize payment delays. With advanced segmentation and predictive analytics, organizations can better understand customer behavior, personalize communication, and recover dues more efficiently while staying compliant with regulatory standards.

Delinquency Management

Dynamic segmentation of portfolios based on aging, risk score, and historical behavior to assign appropriate collection strategies (SMS, calls, field visits).

Agency Management

End-to-end management of third-party collection agencies, including allocation of buckets, real-time tracking of field officer visits, and performance analytics.

Legal & SARFAESI Tracking

Centralized tracking of cases sent to legal notice, litigation, or asset seizure (e.g., under SARFAESI Act), ensuring no statutory timelines are missed.

Digital Collections

Integration with payment gateways allowing delinquent customers to make instant settlements or restructure payments via a secure link sent via SMS/WhatsApp.

KEY COMPONENTS

Seamless, efficient, compliant collections tools.

Automated Reminders

Ensure timely payments with automated SMS, email, and phone notifications for overdue accounts.

Flexible Payment Plans

Offer personalized negotiation and payment structures to help customers clear debts without added stress.

Workflow Automation

Streamline the end-to-end process from initial notices to escalations, allowing teams to focus on strategy.

Omnichannel Communication

Manage professional, automated, and personalized interactions across multiple customer channels.

Debt Recovery Tracking

Use real-time dashboards to monitor payment progress, outstanding balances, and recovery efforts.

Legal Escalation Management

Smoothly transition overdue cases into legal proceedings using structured escalation protocols.

Reporting & Analytics

Access real-time insights into recovery performance and customer behavior to identify areas for improvement.

Core Banking Integration

Keep account details synchronized by seamlessly linking with existing banking and financial systems.

ONE Solution

Flexible Managed Services Built Around You

ONESolution is the managed services platform from CAS Total Solutions, delivering a single, curated, and continuously managed technology stack tailored for modern banking needs.

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Let's Build Your Future, Together.

Drive sustainable growth with a partner dedicated to your digital evolution. We combine industry-leading expertise with intelligent automation to transform your workflows and power

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Automated Debt Collection & Recovery